Today, I can’t get a hold of people contact number to-name to attempt to clear myself regarding the website
My real question is why should they give a free membership but maybe not reimburse my personal currency. Kathy away from Fond Du Lac WI () We entered eHarmony for ninety days. Following this step three month months I wanted out because of the top-notch matches I became acquiring. I experienced shown to my membership means while in the times dos you to definitely I didn’t wish to be immediately revived. At the conclusion of my personal registration date I found myself instantly renewed for another month. My personal character is still there. I have tried to terminate my profile and delete it however, I still get age-post messages off dudes towards the service who wish to display with me.
I’d never ever inside my life go onto your website again. Michael away from Punta Gorda Florida () Eharmony renders fits with folks which aren’t professionals. They do this by getting one to over an eharmony character but when you decide never to build fee and you can sign up, it however matches your together with other investing users. How can i know so it? We finished this new Eharmony reputation but do not did join. We went on locate letters to own days which have matches that they had made between me personally and other members. Of course, I’m able to maybe not address the fresh new suits or requests to speak with other users. Poor people Eharmony users is matched each day having nonmembers one can’t answer or participate in new suits.
Needless to say, the newest assuming person I’m, We had written a page and you may sent they official – no reaction
We emailed eharmony and you will asked them as to the reasons they do this and needless to say never ever obtained an answer. Terri off Richmond, Virtual assistant () We signed towards for starters times into January 14th however they instantly debited my bank for another week. I discovered a phone number while We called to the February eighteenth I was advised you to my currency could well be refunded. If the money was not changed within my account, We entitled and you will try regarded their documentation and you may a contact it delivered hence completely misrepresented the device contact off 2/18. It rejected stating that my personal currency was reimbursed and you may advised me that i would need to correspond through email since email isn’t legitimate, it will become destroyed. They got $49 versus my personal consent.
That’s slight when compared to the emotional damage of the the indegent quality of its matches and also the lack of realize–thanks to because of the ones acquired. Keith out of Vent St. Lucie, Florida () I signed up and you will covered a single-age services that have Eharmony when you look at the . Into the November, the new membership won’t undertake my password and so i is actually zero lengthened capable access my personal membership . Shortly after of numerous emails with no response, I happened to be capable track down a telephone number (that has been zero small activity). Shortly after talking to somebody who affirmed my personal membership try empty, I was informed I experienced to react, in writing, to track down a refund. I’ve covered a support which was not provided to have the duration of the brand new agreement.
Susan out-of Plainfield IL () We have expected toward numerous days for my personal Eharmony membership so you’re able to getting terminated as well as always costs my personal credit card. When i make an effort to log on to contact all of them, my password doesn’t work in addition to link to retrieve my personal password does not work often and so i can not be in to the web site. Caryn off Raytown MO () Because I am shut in, damas solteras Grecia I wanted in order to meet people over the internet. We inserted eHarmony January 07. Being towards the fixed income, I found myself hesitant, however, decided to give it a try thirty days. It absolutely was never ever you are able to to respond to people, not too there were very many. We never ever had a transfer that have individuals! I began chatting with all of them over and over again to shut my subscription.